Customer Relationship Management

Recintel's built-in CRM helps you build strong relationships with both customers and candidates. Easily track communication history, schedule follow-ups and gain insights to foster meaningful connections. Strengthen customer and candidate relationships while boosting operational transparency and engagement.

Streamline Your Customer Relationships with Advanced CRM Tools

Our Customer Relationship Management (CRM) system is built to enhance efficiency and strengthen partnerships. Designed specifically for temp and perm recruitment needs, it empowers you to manage unlimited customers, organise contacts across multiple businesses, and streamline processes with innovative online tools. From self-completed business credit forms to e-signature-ready agreements and secure document storage on AWS S3, our CRM ensures seamless customer management, improved collaboration, and unparalleled security.

customer Relationship Management (CRM)

Contact & Customer Management

Efficiently manage customer relationships with a centralised database to store and organise essential information, including names, contact details etc. Customise fields to capture data specific to your business needs and use segmentation tools to categorise contacts for targeted engagement.

Task and Calendar Management

Stay organised with task management tools that allow you to assign and track tasks related to contacts and deals. Schedule meetings and set reminders with seamless calendar integration and enhance team collaboration with shared calendars for better coordination and productivity.

Workflow Automation

Boost efficiency with customisable workflows that automate your recruitment and management processes. Set triggers for automated actions, such as sending bulk emails or adding/removing candidates from talent pools. Streamline operations with approval workflows and keep everyone on track with real-time notifications.

Email Integration

Streamline communication with integration into popular email customers like Outlook and Gmail, allowing seamless correspondence. Monitor engagement with email tracking for opens, clicks and responses. Automate lead nurturing and customer engagement with targeted email campaigns and save time with bulk emailing.

Customer Support and Service

Streamline operations with task management tools to assign, monitor, and prioritise tasks. Access a centralised knowledge base for quick issue resolution, use live chat for real-time support, and track SLAs to maintain high service standards and customer satisfaction.

Data Security and Compliance

Ensure data security with role-based access controls, encryption, and secure storage. Restrict access to authorized personnel, minimize breach risks, and stay compliant with regulations like GDPR and CCPA, protecting sensitive information and maintaining privacy and trust at every step."

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